The Fine Print

Introductory Offers

  • Our ‘Intro Offers’ are a one-time offer and are only available to new clients. You may purchase one or the other.

  • The ‘2 for $25 Intro’ offer is only available to new clients and gives you 2 trial classes for $25 (to be used within 8 days)

  • The ‘1 Month Unlimited Intro’ offer is only available to new clients and entitles you to one month of unlimited classes.

  • Fees: Flourish Yoga absorbs all payment processing fees charged by Ezidebit (payment processors), so the price you see is the price you pay. If however, a direct debit or credit card payment is declined, it will need to be paid by bank transfer instead.

  • The Introductory passes begin on the date of your first visit

  • The Intro passes are non-refundable, non-extendable and non-transferable and are not valid for workshops, courses or special events.

10 Class Pass

  • Our 10 Class Pass is valid for 4 months from date of your first visit.

  • It is non-refundable, but you can use your pass to book for a friend or family member

  • It is valid for all Yoga & Meditation classes on the timetable, but not valid for workshops or special events (which can be booked separately).

  • Upon request, extensions may be applied for special circumstances or medical reasons. This is at the discretion of the management. Please note we are unable to refund your class pass so please choose carefully.

Cancellations

  • You can cancel individual class sign ups and retain credit for the class if you cancel the class 24 hours or more before the scheduled start time.

  • Any classes cancelled after this will be deducted from the class pass (or ‘used’ up in the case of a drop-in). No refund is possible.

  • We are unable to refund drop-ins or class passes so please choose your pass carefully. If you cancel more than 24 hours before the class start time you will be able to use your drop-in/class pass credit for a future booking.

  • We are unable to offer refunds for workshop bookings. However, if we have more than 1 weeks’ notice, you can use the workshop credit against another workshop or class pass. After this time, no credit will be offered.

  • Please ensure you have sufficient funds when making payment, a dishonour fee (charged by our payment processors, Ezidebit), may apply if payment is declined.

Waitlists

  • If a class, event or workshop is full you can add your name to the waitlist

  • In order to add your name to the waitlist you will need a valid/current pass on your account (or in the case of workshops, you would need to pay for that workshop to go on the waitlist)

  • If space opens up you will be added in to the session. We will text you and email you to confirm when you have been added in.

  • If the session is full and you are not added into the workshop or class, the credit for that workshop or class will be put back on your Mind Body Account for later use. Please note that if you paid for a pass to be on the waitlist, you can use this credit towards any future pass at Flourish, but we are unable to refund the session to your payment card.

  • Flourish Memberships (Fortnightly Direct Debits)

  • Our Flourish Drop-in Membership allows you to attend one class per week. The minimum contract term is 2 months (or 4 fortnightly payments). Payments of $40 are taken fortnightly (every 14 days).

  • Our Flourish Casual Membership allows you to attend any two classes per week. The minimum contract term is 2 months (or 4 fortnightly payments). Payments of $65 are taken fortnightly (every 14 days).

  • Our Flourish Unlimited Membership allows you to attend unlimited classes. The minimum contract term is 2 months (or 4 fortnightly payments). Payments of $80 are taken fortnightly (every 14 days).

  • The minimum membership length is 2 months (or 4 fortnightly payments). Your membership will automatically renew and roll over for you after the 2 months is up so you can ‘set it and forget it’. You can cancel your membership anytime after 2 months (or 4 fortnightly payments) by giving us 14 days notice.

  • You can pause your membership when you go away. Simply email us your holiday dates so that we can suspend the pass for you (minimum 7 day pause). Passes will all be automatically paused over the Christmas break for any days we are closed.

  • Workshops, courses and special events are not included with your membership, but can be purchased separately

  • Flourish Yoga absorbs all payment processing fees charged by Ezidebit (payment processors). However if any one direct debit payment is declined two times or more, a $5 admin fee will be added to your account to cover declined payment fees. This fee will be payable when the following direct debit is due.

  • We recommend using a card that always has sufficient funds in it so that you avoid any 'dishonour fees' charged by Ezidebit. This is a fee of $14.95 charged for a declined or failed payment. We do not charge or collect these fees so we are unable to refund any dishonour fees incurred due to insufficient funds at time of processing.

  • Memberships are non-transferable/non-shareable. Please choose your pass carefully as we are unable to issue refunds once the contract starts.

  • Please note that as we have limited spaces available, we operate a 24 hour cancellation policy for all class bookings. If you are unable to make your class, please cancel it (even if its late) so we can give your space to someone else.

Privacy

Flourish Yoga do not, nor will we ever, pass on your personal data to third parties. Flourish Yoga do not collect or hold any personal data on their systems.

Flourish Yoga uses Mind Body Online software, this is a third party software system used to manage bookings, payments and store information. All information is securely stored in Mind Body Online and is only available to authorised Flourish Yoga staff.

If you have selected you would like to subscribe to our newsletter and promotions, we will add your first name, last name and email address to our newsletter list, and will also send occasional targeted direct emails for upcoming events that we believe you may be interested in.

You may withdraw consent at any time by amending your account details by writing to us with any concerns or complaints at welcome@flourishyoga.co.nz

Disclaimer

The information on this website is for general information purposes only. The information is provided by Flourish Yoga and whilst we aim to keep the information up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Flourish Yoga. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Flourish Yoga takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Company Details

Legal Name: Flourish Yoga Ltd

Place of Registration: New Zealand

Flourish Yoga is a facilitator of services provided by individual yoga teachers.